Frequently Asked Questions

What is Luxanoir all about?

Luxanoir is a premium Ankara fashion brand that merges bold African prints with modern, elegant designs — crafted to empower confident women through fashion that celebrates culture and identity.

What makes Luxanoir different from other fashion brands?

We blend authentic Ankara fabrics with flattering, trend-conscious silhouettes. Every piece is handmade with care, celebrating African heritage while delivering high-end style and quality.

Are your products handmade?

Yes. All Luxanoir garments are handcrafted by skilled artisans using high-quality fabrics and expert stitching to ensure durability, comfort, and beautiful finishing.

Do you ship internationally?

Absolutely! We ship worldwide. Delivery times vary by region, and each order includes tracking details for full transparency.

How long does shipping take?

Orders are processed in 1–2 business days. Domestic shipping takes 2–5 days, while international shipping typically arrives in 5–10 business days depending on location.

What is your return and exchange policy?

If you're not fully satisfied, returns or exchanges are accepted within 14 days of delivery. Items must be unworn, in original condition, and accompanied by proof of purchase.

Do you offer wholesale or boutique orders?

Yes, Luxanoir offers exclusive wholesale pricing for boutique owners and fashion resellers. Contact us through our website to get started.

How do I contact customer service?

Our support team is available 24/7. You can reach us via email or the contact form on our site, and we’ll respond as quickly as possible